Privacy Policy

This Privacy Policy explains how N8 (“N8”, “we”, “us”, “our”) collects, uses, shares, and protects personal information when you access or use our website and related services in India. Effective date: July 8, 2026.

1. Overview and scope

This Privacy Policy applies to personal information processed through our website, products, and customer support channels. It does not cover third-party websites or services that may be linked from our website. For our homepage, visit N8.

2. Information we collect

Depending on how you use the services, we may collect the following categories of information:

Account and profile information (such as name, username, date of birth, gender, country/state, and other details you provide).
Contact information (such as email address and any information you provide when contacting support).
Identity and verification information (such as government-issued ID details or verification results, where required for compliance and account security).
Payment and transaction information (such as deposit/withdrawal amounts, payment method type, transaction status, and related references; we do not intentionally store full card numbers when processed by payment providers).
Usage and device data (such as pages viewed, features used, session times, browser type, device identifiers, and operating system).
Log and network data (such as IP address, timestamps, referring/exit pages, and error logs).
Location data (approximate location inferred from IP address; precise location only if you explicitly enable it on your device, where applicable).
Communications (such as emails, chat messages, call records/notes, and preferences you share with us).
Marketing preferences (such as consent status, subscription choices, and communication channels).
Responsible gaming and risk indicators (such as self-exclusion requests, deposit limits, and behavioural signals used to support safer play and prevent fraud).
Security data (such as authentication data, login history, and risk scoring signals used to protect accounts and services).
Customer due diligence/AML screening data (such as screening outcomes and flags, where required by law or to prevent unlawful activity).
User-generated content you submit (such as requests, feedback, and any attachments you choose to provide).
Cookies and similar technologies data (such as cookie identifiers and preferences; see “Cookies” below).
Information from third parties (such as payment processors, analytics providers, or verification partners) where permitted and necessary to provide the services.

We generally collect information in the following ways:

Directly from you when you register, use the services, complete verification, make transactions, or contact us.
Automatically through your device and browser when you visit or interact with the website.
From service providers and partners that help us operate, secure, and improve the services.
From publicly available sources or compliance databases where required for legal and security purposes.

3. How we use your information

We use personal information for the following purposes, depending on the context and applicable law:

To provide, operate, and maintain the services, including creating and managing your account.
To process transactions, deposits, withdrawals, and related account activities.
To verify identity and eligibility, and to perform compliance checks where required.
To communicate with you about your account, service updates, and support requests.
To personalize your experience, including remembering preferences and settings.
To detect, prevent, investigate, and respond to fraud, abuse, security incidents, and prohibited activity.
To perform analytics, debugging, testing, and research to improve performance and user experience.
To enforce our terms, policies, and contractual rights, and to resolve disputes.
To comply with legal obligations, lawful requests, and regulatory requirements.
To support responsible gaming measures, including self-exclusion and limit tools where available.
To send marketing communications where permitted by law and consistent with your choices.
To measure the effectiveness of marketing campaigns and manage consent records.
To prevent unauthorized access and secure our systems through monitoring and risk assessments.
To maintain business records, audits, and internal reporting.
To facilitate corporate transactions (such as a merger, acquisition, reorganization, or asset sale) as permitted by law.
To protect the rights, safety, and security of users, N8, and the public.
To perform other purposes that are disclosed at the time of collection or with your consent.

Where required, we rely on one or more lawful bases to process your information, such as performing a contract (providing the services), complying with legal obligations, protecting vital interests, pursuing legitimate interests (e.g., security and fraud prevention), and/or your consent (e.g., certain marketing or optional features).

If you choose not to provide certain information, some features may be unavailable, and we may be unable to open or maintain your account, process transactions, or comply with verification requirements.

4. Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us at [email protected].

Please include enough information for us to verify your request and respond (for example, the email address associated with your account and the nature of your inquiry).

5. Sharing of information

We may share personal information with third parties only as needed to provide the services, comply with law, protect our users and platform, or with your direction.

Categories of recipients may include:

Service providers: Vendors that help us operate (hosting, cloud services, customer support, analytics, marketing, IT and security, communications).
Payment and financial partners: Payment processors and banking/financial partners to process deposits, withdrawals, refunds, chargebacks, and risk checks.
Verification and compliance partners: Identity verification, AML/sanctions screening, fraud prevention, and security vendors where required or appropriate.
Legal and authorities: Regulators, law enforcement, courts, or other parties when required by law or to protect rights and safety.

We may also share aggregated or de-identified data that does not reasonably identify you, for analytics, reporting, and service improvement.

If we are involved in a corporate transaction (such as a merger, acquisition, financing, reorganization, or sale of assets), your information may be disclosed as part of that transaction, subject to appropriate confidentiality and legal safeguards.

6. Cookies and similar technologies

We use cookies and similar technologies (such as pixels, local storage, and SDKs) to operate the website, remember preferences, improve performance, and support security and analytics.

Cookies may be session cookies (deleted when you close your browser) or persistent cookies (stored for longer). Some cookies are set by us, and some may be set by third parties that provide services to us.

You can control cookies through your browser settings. Blocking certain cookies may affect functionality, including login, personalization, and site performance.

Where required by applicable law, we will request consent for non-essential cookies. You can withdraw consent at any time by adjusting your browser/device settings or available on-site controls (if provided).

We may use analytics tools to understand how users interact with the website (for example, which pages are visited and how features are used) so we can improve the services.

We may use security-related cookies and signals to detect suspicious activity, reduce fraud, and protect user accounts.

7. International transfers

Your information may be processed in countries other than India depending on where we and our service providers operate. When we transfer personal information internationally, we use appropriate safeguards required by applicable law to protect it. If you have questions about safeguards, contact [email protected].

8. Data retention

We retain personal information for as long as necessary to provide the services, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect the platform. Retention periods vary based on the type of data and purpose. To request deletion where applicable, contact [email protected].

9. Your rights and choices

Subject to applicable Indian law and any other applicable regulations, you may have rights to access, correct, update, delete, or receive a copy of your personal information, and to withdraw consent where processing is based on consent. You may also object to or request restriction of certain processing in some circumstances. To make a request, contact [email protected].

10. Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children’s privacy

The services are not directed to children. We do not knowingly collect personal information from individuals who are under the age required to lawfully use the services in India. If we learn that we have collected such information, we will take steps to delete it and restrict the account.

Do not use the services: If you do not meet the minimum age required by applicable law.
Parent/guardian notice: If you believe a minor has provided personal information to us, contact us so we can review and take appropriate action.
Verification: We may use age and identity verification checks to help prevent underage use.
Removal: Where appropriate, we will delete information associated with underage access and block further use.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. The updated version will be posted on this page with an updated effective date. Effective date: July 8, 2026.