Responsible Gambling

Our commitment

N8 is committed to promoting responsible gambling in India. Gambling should be entertainment, not a way to make money or solve financial problems. This page explains practical steps, support options, and tools to help you keep control.

Principles for safer play

Play for fun only—treat all stakes as the cost of entertainment.
Set a budget and time limit before you start, and stick to them.
Never chase losses—losses are part of gambling and should not be “won back”.
Do not gamble with money needed for essentials like rent, food, bills, or education.
Avoid gambling when stressed, upset, under the influence of alcohol, or trying to escape problems.
Take regular breaks and keep balance with work, family, and other activities.

If gambling is no longer enjoyable, or you feel it is becoming difficult to control, pause and seek support as early as possible.

Legal age and access

You must be 18+ (or the higher legal age where applicable) to use N8. We do not allow minors to gamble. If you share a device, please use device-level controls and keep your login details private.

Recognising problem gambling

Problem gambling can develop gradually. Knowing the warning signs can help you take action early and protect your wellbeing and finances.

Common warning signs

Spending more time or money than intended, feeling restless or irritable when not gambling, or gambling to cope with stress can be signs that your play is no longer under control.

Financial and relationship impact

Borrowing money to gamble, missing bill payments, hiding gambling activity, or arguments with family and friends about gambling are serious signals to stop and get support.

When to seek help

If you feel you cannot stop, you keep chasing losses, or gambling is affecting your health, work, studies, or relationships, consider using the tools below and reach out for confidential support.

Self-check: quick questions

Ask yourself: Do I gamble longer than planned? Do I increase stakes to feel the same excitement? Do I feel guilty about gambling? Have I tried to cut down and failed?

Answering “yes” to any of these may indicate risk. Taking a break, setting stricter limits, or seeking support can help you regain control.

Tools to help you stay in control

Set limits

Use limits to manage spending and time. Decide in advance what you can afford to lose and how long you will play. If you find limits hard to follow, consider stronger measures like a timeout or self-exclusion.

Take a break (timeout)

A timeout is a short, cooling-off break from gambling. It can help when you feel emotional, impulsive, or stuck in a cycle of chasing losses.

During a timeout you should not gamble. When the break ends, return only if you can play responsibly and within limits.

Self-exclusion

Self-exclusion is a longer break designed to help you stop gambling on N8 for a set period. It is recommended if gambling is causing harm or you feel you cannot control your play.

Self-exclusion may be appropriate if you:

Regularly spend more than you can afford.
Chase losses or increase stakes after losing.
Hide gambling or lie about time/money spent.
Borrow money or use credit to gamble.
Feel anxious, depressed, or guilty because of gambling.
Neglect work, studies, or relationships.
Try to stop but keep returning to gamble.
Gamble to escape problems or uncomfortable feelings.

To request self-exclusion, contact our support team and clearly state the period you want to exclude yourself for. We will confirm the request and apply the restriction as soon as possible.

For help setting a timeout or self-exclusion, email [email protected] and include your account details so we can assist you securely.

What self-exclusion means

While self-excluded, you will not be able to place bets or play, and we will take reasonable steps to prevent marketing communications related to gambling.

Please note:

Self-exclusion applies to your N8 account and is intended as a protective measure, not a substitute for professional support.

You remain responsible for protecting your login details and not attempting to open new accounts.
We may ask for verification information to process requests and protect your account.
Once active, some exclusions may not be reversible until the period ends.

If you think a child is using your account: act immediately—change your password, secure your device, and contact support.

If you are worried about your gambling, the following steps can help you regain control:

Stop playing and take a break.
Set strict deposit and time limits and avoid gambling when emotional.
Consider self-exclusion if you cannot keep to limits.
Talk to someone you trust and seek professional support if needed.
Review your finances and prioritise essential spending over gambling.

Remember: there is no guaranteed way to win, and past results do not predict future outcomes.

Contact and support

If you want to set limits, take a timeout, self-exclude, or discuss safer gambling options, our team can help confidentially.

When contacting us, please include:

Your registered username and the phone/email linked to your account (do not send passwords).
The specific request (limits, timeout, self-exclusion) and the duration, if applicable.

If you are concerned about someone else

If you are worried about a friend or family member’s gambling, you can email [email protected] for guidance on available account tools and safer gambling information.

Encourage them to seek independent support and to speak with a qualified counsellor if gambling is affecting their life.

If there is an immediate risk of self-harm or harm to others: contact local emergency services right away.

Independent help resources

If you feel you may have a gambling problem, speaking with a specialist service can be a helpful first step. The organisations below provide information and support.

Some services listed may be based outside India and may offer online support options.

If you prefer to speak to someone in your area, consider reaching out to a local mental health professional or counselling service.

Online chat support: NCPG Live Chat

Information and peer support: GamTalk

Privacy and confidentiality

Requests related to responsible gambling are handled sensitively. We use your information to process your request, protect your account, and meet our safety obligations.

If you want to understand how we handle personal data, contact us using the email above.